Privacy Policy

This statement explains how NOVA Agency handles your personal data.

For EU residents, NOVA Agency acts as a data controller within the meaning of the EU General Data Protection Regulation (GDPR).

Contact Information

CC ECOMMERCE SOLUTIONS LLC Operating as NOVA Agency 75 E 3rd St, Sheridan, Wyoming 82801, USA Phone: +31 6 2721 0591 Email: contact@nova-agency.nl

Individuals Covered

This privacy statement applies to all individuals whose personal data is processed by NOVA Agency, except for employees, job applicants, and external consultants.

Personal Data We Collect

NOVA Agency may collect and process the following types of personal data:

Provided by you: contact details and any other personal data required to carry out our services; data submitted through contact forms or web forms; and details shared at meetings or events. Collected automatically: IP address, website browsing behaviour (visit history, pages viewed, navigation patterns), and data showing whether you open newsletters or commercial emails and which links you click. From other sources: publicly available information from social media (e.g., LinkedIn), public registers, and public business websites. Sensitive personal data is processed only with your explicit consent for a clearly defined purpose.

Minors

We do not knowingly collect data from anyone under 16 without parental or guardian consent. If you believe we have collected such data, please contact us.

Third-Party Links

Our website may contain links to third-party websites or social media buttons. NOVA Agency is not responsible for the content, services, privacy policies, or cookie use of those third parties.

How We Use Your Data

Your personal data is used for:

Providing and managing the services you request from us. Meeting legal obligations. Maintaining contact with you (including newsletters or updates you request). Improving and securing our website. Compiling anonymous statistics to understand and enhance site performance. Retention Periods

We keep personal data only as long as necessary:

For service execution: 2 years. For ongoing client contact after a project: 2 years. For website analytics and security logs: 2 years. For data required by tax or accounting laws: 7 years.

Cookies

NOVA Agency uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and deliver personalised content and advertisements. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

Essential cookies: Necessary for basic functionality of the website, such as security, network management, and accessibility. These cookies cannot be disabled. Analytical cookies: Used to gather insights into how visitors use our website, allowing us to optimise performance and improve usability. Marketing cookies: Used to personalise advertising and track effectiveness across digital platforms such as Meta (Facebook/Instagram), Google, and TikTok. By continuing to use our website, you consent to the placement of these cookies on your device. You can manage your cookie preferences at any time via your browser settings. Blocking certain types of cookies may impact your experience of the site and the services we are able to offer.

For more information on how we use cookies and how your data is handled, please refer to this Privacy Policy or contact us at contact@nova-agency.nl.