Terms of Service

Parties

This Service Agreement (“Agreement”) is entered into by and between:

Service Provider:

CC ECOMMERCE SOLUTIONS LLC, a Wyoming limited liability company doing business as NOVA Agency, principal office at 75 E 3rd St, Sheridan, WY 82801, USA.

Partner:

Any individual or legal entity that completes the onboarding process and/or uses the Services provided by the Service Provider.

Recitals

NOVA Agency facilitates advertising accounts (“Ad-Accounts”) for digital platforms such as Meta (Facebook/Instagram), TikTok, and Google. The Partner wishes to use these Services.

1. Definitions

Agreement: This Service Agreement. Designated Company: The entity designated by the Partner to make all payments under this Agreement. Onboarding: The process the Partner completes before using the Services. Services: The services described in Section 3. Top-Up / Transactions: Payments made by the Partner (via the Designated Company) to fund advertisements in the Ad-Accounts. Fees: All fees (including any Top-Up fees, onboarding fees, or recurring service fees) as individually agreed between NOVA Agency and the Partner. Advertisement Platform: Any digital platform used to place ads (e.g., Meta, TikTok, Google). Whitehat / Greyhat / Blackhat Ads: Whitehat Ads: Fully compliant with applicable laws and platform policies. Greyhat Ads: Techniques that push policy boundaries. Permitted only if the Partner notifies NOVA Agency in advance and obtains written approval. Blackhat Ads: Illegal or deceptive practices. Strictly prohibited.

2. Onboarding

Partner must provide accurate and current information. Payments are accepted only from the Designated Company specified during onboarding. Changing the Designated Company requires a new onboarding process at least ten (10) days before the next agreed billing date. Any onboarding fee, if applicable, is non-refundable.

3. Services

Access to Ad-Accounts for use on approved Advertisement Platforms. Allocation of Partner’s Top-Up funds (excluding fees) to pay for advertisements. Transfer of funds between multiple Ad-Accounts when requested. Ownership of all Ad-Accounts remains with NOVA Agency.

4. Payment & Refunds

Fees: All applicable fees (including Top-Up fees, onboarding fees, or recurring service fees) will be agreed upon individually with each Partner and may vary based on vertical, spend level, or other factors. Top-Up Payments: Partner funds advertising by making Top-Up payments. A service fee, agreed upon per Partner, is deducted from each Top-Up. All payments must be made by bank transfer unless NOVA Agency consents to another method. Taxes, banking costs, and platform fees are the Partner’s responsibility. NOVA Agency may deduct unpaid amounts directly from the Partner’s Ad-Account funds. Refunds & Balance Non-Refundable Fees: All onboarding fees, one-time service fees, and any recurring service fees are non-refundable. Remaining Advertising Balance: Any unused advertising funds (“Balance”) may be returned upon the Partner’s request: Requests must be submitted via NOVA Agency’s official WhatsApp support channel. Refunds will only be sent to a bank account registered under the same legal entity (Designated Company) that completed onboarding. Refunds will be processed minus any applicable Top-Up fees. NOVA Agency reserves the right to verify the requesting party and the ownership of the receiving bank account before processing any refund.

5. Term and Termination

Effective upon completion of onboarding, acceptance of these terms, or first use of the Services and continues until terminated. Partner may terminate with written notice at least ten (10) days before the next agreed billing date. NOVA Agency may terminate at any time with immediate effect. Outstanding amounts remain payable.

6. Rights and Liabilities

Partner is solely responsible for ad creation, targeting, budget, and content. Ads must comply with all applicable laws and platform policies. Greyhat Ads require prior written approval from NOVA Agency. Blackhat Ads are strictly prohibited. Breach may result in immediate termination and contractual penalties of €10,000 per breach, plus €5,000 per day until remedied (maximum €250,000). Partner indemnifies NOVA Agency against any claims, damages, or fines arising from Partner’s breach.

7. Confidentiality & Data Protection

Both Parties must keep all non-public information confidential. NOVA Agency may share positive, non-confidential client experiences for promotional purposes. Personal data will be handled in accordance with the NOVA Agency Privacy Policy.

8. Transfer of Rights

Partner may not transfer rights or obligations without NOVA Agency’s written consent.

9. Liability

NOVA Agency is not liable for damages unless caused by willful misconduct or gross negligence. Partner indemnifies and defends NOVA Agency against third-party claims and related legal costs.

10. Governing Law & Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the State of Wyoming, USA. All disputes shall be resolved exclusively in the state or federal courts located in Sheridan County, Wyoming, unless NOVA Agency chooses another competent jurisdiction.

11. Acceptance of Terms

By using NOVA Agency’s services you agree to this Service Agreement.